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Support

Get Help

For questions about your Anvillo account, the iOS app, or your business data, email our support team directly. We typically respond within one business day.

Common Questions

• How do I log in to the app? Sign in with the email and password (or Apple / Google account) you used when you created your account, or that your business owner invited you with. New businesses can create an account directly in the app (Create an account) or at anvillo.com.
• I forgot my password. On the login screen, tap "Forgot password" and enter your email. You'll receive a reset link within a few minutes.
• The app isn't syncing. Pull down on the jobs list to force a refresh. If the problem persists, log out and back in. Your data is safe on our servers.
• How do I attach photos to a job? Open the job, go to the Photos tab, and tap the camera icon to take a new photo or choose from your library.
• Where do I manage customers and invoices? Customers, proposals, invoices, scheduling, and payments are all available in the app. The web portal at anvillo.com offers the same on a larger screen for office work such as reports and payroll.
• Can I use the app offline? Yes. The app stores your assigned jobs locally. Changes sync automatically when you reconnect.

Account & Billing

Business owners manage the subscription in the app under More → Settings → Plan & billing (Apple In-App Purchase) or on the web portal. Staff accounts are managed by the business owner. For account changes or billing questions, contact us at [email protected].

Privacy & Data

See our Privacy Policy for details on how we handle your data. You can delete your account in the app under More → Settings → Delete account. To request a data export, email [email protected].